Return Spectrum Equipment when Moving

June 3, 2024

It’s usually difficult to consider the logistics when you return your Spectrum equipment for TV and Internet, and voice equipment you’ve used while planning a relocation.

All Spectrum equipment, including modems, routers, and auxiliary equipment, remains company property, and you’ll be responsible for returning the majority of it, including modems, routers, and auxiliary equipment. Remotes and cords are not required to be returned by Spectrum

WowMover’s professional moving team understands that you have a lot on your mind leading up to, during, and after your move. Returning your Spectrum equipment is one of the many moving pieces you must put together to make a successful relocation, from planning and packing to unloading and settling into your new home or office space.

We want to make your transition as simple as possible, so our staff has put together a checklist that you may use to figure out how to return your Spectrum equipment. While everyone’s demands are different, these tips contain a variety of options for you to consider as well as other information that may be useful during the process. Keep reading…

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Special Circumstances

Apple TVs are returnable. Your device must be returned within 14 days after purchase and in its original packaging/condition. Drop off your Apple TV at a UPS location.

Customers with disabilities may be eligible for equipment pickup in certain circumstances. For further information or to make a request, contact Spectrum.

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Some Equipment Can Be Returned with FedEx

While it is advised that you return your equipment to a Spectrum Shop or UPS store, you can also return it by FedEx.

Only a limited number of Spectrum items can be returned through FedEx:

Attach your return label to a cardboard mailing box that is free of outdated labels, if your Spectrum equipment came with one. Seal the box properly and send it to Spectrum.

You can also drop off your box at any FedEx Office, but not at a FedEx DropBox.

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Ready To Move?

Make plans to return your Spectrum equipment and enjoy your move with the help of the pros at WowMover. Our crew has decades of moving experience and would be happy to answer any further questions you might have regarding what it takes to relocate successfully. Click here for free quotes.

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