We evaluated services and interviewed industry experts to find out why SMARTBOX is one of the top moving container businesses.
Straightforward pricing
PROS
- College student discounts
- Transparent pricing
- Weatherproof covers
- Pay-for-what-you-use policy
CONS
- High prices
- Poor customer reviews
- Limited availability
How much does it cost?
A typical transfer with SMARTBOX costs around $3,020. A tiny local relocation costs roughly $1,450, while a medium-sized cross-country transfer costs around $5,540. The pricing of SMARTBOX are around 15% more than the industry average.
Moving container pricing
| Home size | 100 miles | 450 miles | 1,750 miles | 2,050 miles |
|---|---|---|---|---|
| 1-room apartment | $1,450 | $1,860 | $2,170 | $2,360 |
| 2-room home | $1,810 | $2,400 | $2,880 | $3,150 |
| 3-room home | $2,680 | $3,310 | $4,560 | $5,010 |
Data as of 11/16/2020. Offers and availability may vary and are subject to change.
From the biggest moving container businesses in the market We evaluated estimates for four different dwelling sizes over six different distances. SMARTBOX claims to provide moving container services for five-bedroom homes, however we were unable to obtain quotations for this home size from the firm.
SMARTBOX cost factors
Several factors affect your SMARTBOX costs:
- Home size. SMARTBOX uses square footage to estimate how many containers you need.
- Distance. It generally costs more the farther you travel.
- Season. Costs are higher during peak moving season (and if you’re moving during COVID-19).
Want a moving company with lots of discounts?
Coverage options
SMARTBOX offers coverage during transit but doesn’t have any SMARTBOX provides transportation coverage but does not provide storage insurance. For long-distance transfers, SMARTBOX includes $10,000 in coverage (local movements are not covered), and you may purchase up to $70,000 in coverage per container for an extra charge.
Coverage amounts
| Declared value | Cost |
|---|---|
| $10,000 | $0 |
| $15,000 | $135 |
| $20,000 | $185 |
| $30,000 | $200 |
| $70,000 | $260 |
Data as of 9/15/2020. Amounts are for long-distance moves and cover only items damaged in transit.
Features and Services
Local and long-distance moves
SMARTBOX offers moving container services for both local and long-distance transfers (albeit it is only accessible in 23 states). SMARTBOX has a single container size that comes with a weatherproof vinyl cover to protect it from damage.
The number of containers required is calculated by the firm depending on square footage. A studio apartment only requires one moving container, but a three-room house may require up to four containers. Customers with more than three rooms should contact SMARTBOX directly for an estimate.
SMARTBOX moving container capacity
| Home size | Sq. ft. | # of containers |
|---|---|---|
| Studio | Under 600 | 1 |
| 1 room | 600–1,000 | 1–2 |
| 2 rooms | 1,000–1,500 | 2–3 |
| 3 rooms | 1,500–2,000 | 3–4 |
Data as of 9/15/2020. SMARTBOX container recommendations are estimates.
Portable storage
SMARTBOX makes it simple to figure out how much you’re paying. Many other container firms divide your total charges into many line items spread over several payments and frequently include costs that were not included in your first estimate. SMARTBOX provides a single, unambiguous total (tax included). It is without a doubt the company’s most compelling selling point.
Monthly storage costs
| SMARTBOX warehouse price range | Private residence price range |
|---|---|
| $49–$109 | $59–$159 |
Data as of 9/15/2020. Offers and availability may vary and are subject to change.
Things need to know about
It has transparent pricing
SMARTBOX makes it simple to comprehend how much you pay. Many other container firms divide your final expenditures into many line items spread over several payments and frequently have costs not included in your first estimate. SMARTBOX provides you with a single, unambiguous total (tax included). It’s without a doubt the company’s most compelling selling point.
It has college student discounts
SMARTBOX goes above and above to make college more affordable. It allows students to put more money towards tuition or books, and container deliveries may even be scheduled around class schedules. For college students and employees, the firm provides a $20 moving container discount:
- Dormitory students
- Faculty and staff
- Individual students
- International students
- Off-campus students
- Sororities / Fraternities
- Study abroad students
For college students transferring one container’s worth of belongings, SMARTBOX is expected to be roughly $10 less expensive than the competitors (after the discount).
It has a pay-for-what-you-use policy
Recognizes that determining the number of containers required might be difficult. Rather of charging for each storage container ordered, SMARTBOX simply costs for what is required. So if you purchase eight SMARTBOX containers (the maximum number available) but only use three, you just pay for three. The SMARTBOX pay-for-what-you-use philosophy alleviates the hassle of choosing how many containers you require—while also potentially lowering your monthly payment.
It has limited availability
SMARTBOX claims to be able to generate estimates for homes of all sizes. When we pretended to be clients, the firm gave us quotations for small and midrange homes (one to three rooms), but we were never able to receive bids for larger dwellings (five rooms). SMARTBOX’s lowest pricing for the housing sizes we could verify were for modest flats.
Serves all home sizes (sort of)
According to SMARTBOX, it can generate prices for homes of all sizes. When we pretended to be consumers, the firm provided us with quotations for small and moderate homes (one to three rooms), but we were never able to obtain prices for bigger dwellings (five rooms). SMARTBOX’s lowest pricing were for modest flats for the dwelling sizes we could verify.
Prices by home size
| Home size | SMARTBOX | Industry average |
|---|---|---|
| 1 room | $2,110 | $2,000 |
| 2 rooms | $2,740 | $2,570 |
| 3 rooms | $4,200 | $3,220 |
Data as of 8/10/2020. Offers and availability may vary and are subject to change. Average cost calculated by comparing moving costs for three home sizes across six distances.
SMARTBOX FAQ
What do customers who leave SMARTBOX reviews say?
Customers that post SMARTBOX reviews think the firm isn’t the greatest at communicating quickly and efficiently. Those that admire the firm frequently extol the virtues of a trouble-free moving experience. Those that submit bad reviews, on the other hand, frequently highlight how difficult it is to contact SMARTBOX employees to resolve issues.
How does SMARTBOX work?
SMARTBOX works by delivering moving containers to your home. SMARTBOX picks up and delivers the containers to your new home or a temporary storage facility once you have loaded them with your possessions.
How much are SMARTBOX moving prices?
For the typical move, SMARTBOX moving costs around $3,020. A tiny local relocation costs less than $1,500, whereas moving a three-bedroom home across the nation costs more than $5,500.
Pricing compare to other companies?
SMARTBOX price is comparable to that of other businesses. Its average cost of $3,020 is around $20 more than that of other moving container businesses.
Dimensions for moving containers.
The dimensions of a SMARTBOX for transporting containers are roughly 8 x 5 x 7 ft. According to the firm, each container can store goods from one room measuring less than 600 square feet.
What is SMARTBOX customer service like?
Customer support at SMARTBOX is courteous and competent, although its personnel are frequently difficult to contact. The average customer review rating for the firm is 2.9 out of 5 stars.