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Neighbor.com Storage Review

February 12, 2025


If you are a renter and a host, with Neighbor.com, you can find storage facilities and customers for your place at the same time. This company helps to connect both renters and hosts. Also, its price range is lower than other competitors, and it is available in all 50 states. Therefore, you can find one at your location quickly. 

 

As this company comes with a website and app with user-friendly options, you can make reservations simply. Here, we have mentioned several features of Neighbor.com in detail. So, to further information, dive into the section below–

What Is Neighbor.com And How Does It Work?

Neighbor.com is a storage company. This connects people who need storage with hosts offering extra space in their homes or other areas. The working method of Neighbor.com is straightforward; all you have to do is go to its website or the mobile app and search by your location. 

Pros Cons
  • Low price rates
  • Host transparency
  • Available in 50 states
  • Peer-to-peer exchange
  • User-friendly website and app
  • Security features vary in different locations

Neighbor.com Compared To Other Companies

Company Average price Our rating Total square feet Details
Neighbor.com $160 4.2 Varies Check Price
Extra Space Storage $160 4.8 150 million Check Price
Public Storage $210 4.6 180 million Check Price
Life Storage $230 3.6 70 million Check Price
CubeSmart $160 4.1 40 million Check Price

About Neighbor.com Cost

Typically the price of the storage companies depends on unit size and location. So does Neighbor.com; its average cost is about $160 monthly. Also, this storage company charges an extra 15% for services per month. This price range is $20 to $30 lower than the industry average. 

Neighbor.com Price Samples

Rental size City Monthly cost
7 ft. x 10 ft. storage unit New York City, New York $80
30 ft. x 15 ft. bedroom New York City, New York $414
20 ft. x 10 ft. garage San Francisco, California $250
15 ft. x 18 ft. attic San Francisco, California $141
13 ft. x 7 ft. garage Salt Lake City, Utah $85
10 ft. x 8 ft. attic Salt Lake City, Utah $55
20 ft. x 20 ft. garage Columbus, Ohio $139
10 ft. x 10 ft. basement Columbus, Ohio $58

What about cancellations and refunds?

To think about a consumer emergency or any change of mind, Neigbor.com offer a cancellation and refund policy. So, if you want a refund, you have to cancel four days before the rental day starts. If you cancel the rental day, then you will not get any refund.

Why Choose Neighbor.com?

Neighbor.com Takes Safety Seriously

Neighbor.com is a reliable and reputed company that ensures your item safety. As customer store their expensive belonging to the storage company, they need to rely on the company. For this reason, this company offers many hosts. 

Host Transparency

The main challenge for most customers is trusting hosts to keep their items safe. Fortunately, Neighbor.com has a clear rating system and reviews from past renters. If a host has many bad reviews, you can look for another one with better ratings and similar storage options nearby.

Lowest Prices 

Neighbor.com offers one of the most affordable self-storage options. It costs about $30 lower than the average price in the industry, yet you still get a deal similar to major providers like CubeSmart and Extra Space.

Rent Your Own Space On Neighbor.com

This feature is actually interesting; you can make some money by renting your empty shed or a big driveway through Neighbor.com. This company charges a small fee of 4.9% plus $0.30 per booking. For example, if you rent a room for $100 per month, Neighbor keeps $5.20, and you get $94.80.

 

Does Neighbor.com protect its hosts too?

Yes, Neighbor.com protects hosts from renters who break the rental agreement. This includes $1,000,000 in liability coverage for hosts and guaranteed payments if a renter leaves their items behind and stops paying.

Neighbor.com’s Features

Neighbor.com’s storage spaces vary a lot as they depend on individual hosts. However, some features apply to all hosts and renters.

 

 

Besides these features, Neighbor.com has other features, such as-

 

 

However, you cannot find all these features in a location. So it’s best you check the website and make sure what services it offers.

Neighbor.com All Features

Description Company information
Rating 4.2 out of 5
States 50
Locations Varies
Average cost $160
Vehicle storage Yes
Climate-controlled storage Yes 

What Types Of Storage Can Your Lease Or Rent On Neighbor?

Let’s see some of the most common storage options Neighbor offers–

 

 

Our Recommendation

Unlike traditional self-storage companies, Neighbor.com comes with an app and website to make the whole process easy. Also, this company offers services at the lowest price and excellent security options. All of these make the Neighbor.com a top-notch company in the storage industry. 

FAQs about Neighbor.com

How do I use the Neighbor app?

To use the Neighbor app, start by downloading it from the App Store or Google Play. Create an account, then browse available storage spaces by entering your location. Once you find a suitable space, reserve it and communicate with the host to arrange access.

Does Neighbor.com prohibit me from storing some items?

Neighbor.com prohibits the storage of various items to ensure safety and compliance. Some of the prohibited items include firearms, explosives, hazardous materials, perishable foods, and illegal goods. Also, living or working in storage units is not allowed. You should know hosts can inspect stored items to enforce these rules.

Is Neighbor.com safe and legitimate?

Neighbor.com is a legitimate self-storage marketplace founded in 2017, offering a platform for renting unused space. It employs safety measures like identity verification and provides hosts with a $1 million liability protection guarantee. However, user experiences vary, with some reporting issues, so caution is advised when using the service.

Can I take advantage of Neighbor’s half-price discount if I’m only storing my stuff for one month?

No, Neighbor offers a half-price discount for storage for more than one month. 

Can I access my stuff while it’s in a Neighbor’s storage space?

Yes, you can access your belongings in a Neighbor’s storage space. Tenants typically have 24/7 access to their items. Always check specific terms with your host, as access policies may vary. 

Methodology

We research storage companies step by step to get the right information for the consumers– 

  1. Analyze quotes: We analyze over 4,00 quotes from different companies and cities. We collect prices and unit sizes, and compare these with each other companies.
  2. Read reviews: To get the consumer’s opinion, we read several reviews and comments they put on the company website or from other third parties. 
  3. Mystery shopping: We even called the companies to get real-life experiences. 

Annual calendar: Every year, we follow this same process as the companies update their services.