All My Sons Moving & Storage has a solid reputation as a “full-service” moving and relocation company. The company’s branding and other marketing are very well done, and it describes the company in great detail. Based on a large number of customer reviews, it’s obvious that All My Sons is making a lot of changes.
The company, which was founded as a family business over 20 years ago and has its headquarters in Carrolton, Texas, is a licensed interstate carrier.
A moving contractor is allocated to each customer and acts as their primary point of contact. More than 15 states for long-distance moving services. Furniture positioning and padded covering are still provided at no extra cost. Estimates are based on a walkthrough of your house.
Also, Read: Why Do We Recommend All My Sons Moving And Storage?
The firm employs skilled professionals who recognize the value of assisting businesses, workers, and their families through commercial and business moving. To accommodate work schedules, budgetary considerations, and the routine activity of a company, a personalized moving strategy is introduced. Same-day or next-day delivery is possible for destinations within 500 miles.
Clients may store their belongings in the company’s storage unit for short or long periods of time. These locations are completely guarded, equipped with alarm systems, and each warehouse is supervised by a professional. Property is managed in a comprehensive manner, beginning with the development of a full inventory and the appropriate labeling and tagging of objects. Climate control, fire suppression systems, and specially sanitized units are among the other available features.
Residential and commercial customers may take advantage of full-service specialist packing and unpacking facilities. The packaging services are customized to meet the unique requirements of each customer. Boxes and containers, blankets, bubble wrap, foam, tape, and other packaging materials are available for purchase. Customers can also buy used supplies as they become available as another way to improve affordability.
The organization also understands the importance of providing the right equipment for a moving project. To transport things easily and securely, they have dollies, hand trucks, strap ties, and other devices.
Despite a focus on quality, the company’s marketing claims to provide “quality services at low prices” and “affordable” packaging materials. The bare minimum of insurance is provided as required by law, however much more extensive coverage can be purchased. The final costs, according to many of their clients, met their estimates based on the initial estimate.
On Google, the main office in Texas has received reviews from over 1,900 users, with an average rating of 4 out of 5 stars. Many of the disgruntled customers said that they were not informed of the various extra costs that they were being billed for. Despite the fact that the movers are usually characterized as competent and courteous, they often arrive several hours later than expected.
Las Vegas location received 300 customer reviews with a 4.2 out of 5 overall rankings. The overwhelming majority of the feedback is positive. Add-on charges for packing materials and being late to start the moving process were the two most common concerns. The bulk of negative feedback is addressed personally by company management, who invites customers to contact their Customer Relations Manager.
Texas office received 500 reviews with a low 1.5-star rating. Customers were largely dissatisfied, unlike in previous Google listings. Late arrivals, failure to arrive at all, and billing inconsistencies were among the issues. The most serious issue was that objects were destroyed during the relocation, as well as property such as floors and walls.
According to the company website, All My Sons Moving & Storage is one of the best local and long-distance moving companies in the country. A great deal of detail is given about the company’s dedication to quality and excellent customer service. According to customer reviews, major changes are needed to achieve customer satisfaction.
For starters, several customers commented on how competitive the initial pricing estimate they got was. The problem is that these consumers are often unaware of fees that might apply, such as fuel surcharges and extra packaging material costs. It seems that company executives are concealing the fact that add-on expenses are likely to be incurred in order to obtain a sale.