How to Handle Loss or Damage During a Move

November 16, 2022

How to Handle Loss or Damage During a Move

According to the report, there is a 4,100 moving fraud complaint filed in 2017 alone and counting. If you are getting scammed by a moving company continue reading below in order for you to avoid scam and how can you file a claim against a fraud moving company.

Related: The Importance of Reading Moving Reviews

How to File Claims Against a Moving Company for Damages and Losses

The law requires professional moving companies to respond or notify you that they received your claim within 30 days of filing. Within 120 days of filing, movers must deny or pay the damage if proven.

If the moving company doesn’t notify or respond to you within 120 days, you can file complaints through the Better Business Bureau or FMDSA. This will force them to resolve the issue. If not, this will result in losing their license to operate in the state.

Filing complaints through FMCSA’s will reflect on their consumer’s complaint database and will be list listed on their public records. FMCSA will take action against the company and they will notify you for more information.

You have the right to take the company to the court if they refuse or if they offer you insufficient settlement offers. You can submit a small claim court though UslegalForms. You must provide evidence, moving contracts, and tracking of the items.

Millions in the US moved across states every year. National Consumer Complaint Database of customer complaints is a nightmare! Moving is not easy, but if you hire the best interstate mover, you won’t have a problem.

How to Claim Moving Losses and Damages

How to Avoid Moving Fraud

Consider these steps to avoid getting scammed by a moving company.

Do Your Research

A simple Google search is not enough! There’s a lot of fake reviews out there that makes the fake company look good. Go ahead to Yelp or Better Business Bureau website, see if there are customer complaints, cases against the company, and see there are service ratings.

In-Person Representatives

Ask for quotations or estimates, professional moving companies will send you personnel for on-site inspections. By this, you have a much clearer idea of cost so you can set your proper budget to stick with. They are obligated to give you a document “Your Rights and Responsibilities When You Move”.

Don’t Hesitate to Ask

Ask everything you need to know, ask them if it’s calculated by volume or weight. Do they have a worker to do the packing or unloading your belongings? If possible to do it by yourself to lessen your expenses. Avid those hidden fees ask them if there is an additional fee for driver or packing materials. ( Also, Read Why is it Very Important to Ask for A Moving Quotes )

Upon handing you the written estimation, review it thoroughly. If all things went well and you find the best interstate movers. Prepare for your next move!

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